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CONTACT

Poly Vinyl Creations - Corporate Office

11313 State Road 52, Hudson, Florida 34669

Toll-Free Tel: (800) 780-FENC (3362)

Tel: (727) 857-9618 

Fax: (727) 857-9304

florida@polyvinylc.com

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Poly Vinyl Creations - Georgia Branch Office

303 James E Williams Drive, Byron, GA 31008

Toll-Free Tel: (877) 68-FENCE (33623)

Tel: (478) 956-1390

Fax: (478) 956-1393

georgia@polyvinylc.com

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Poly Vinyl Creations - North Carolina Branch Office

921 Inlet Avenue, High Point, NC 27263

Toll-Free Tel: (888) PVC-FENC (782-3362)

Tel: (336) 431-POLY (7659)

Fax: (336) 431-7660

northcarolina@polyvinylc.com

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​Poly Vinyl Creations, Inc - Accounting Department

accounting@polyvinylc.com

Tel: (727) 857-9618 

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Poly Vinyl Creations, Inc - Marketing Department

marketing@polyvinylc.com

Tel: (727) 857-9618 

All PVC Offices are open Monday to Friday, 8 AM to 4 PM EST*

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If you need to contact us after-hours, please email the specific branch you wish to speak with. One of our Customer Service Representatives will return your message as soon as possible. For general inquiries, please use the form below.

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*hours subject to change

Thank you for your message! We will respond to your inquiry as soon as we are able.

💬 How to Text Us

 

To contact us via text, message us first at 727-857-9618(or other Poly Vinyl Creations owned number). A member of our team will respond as soon as possible during business hours.

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📱 Text Messaging Terms

 

By texting Poly Vinyl Creations, Inc. at 727-857-9618(or other Poly Vinyl Creations owned number), you agree to receive automated text messages (including external Conversations messages) from Poly Vinyl Creations, Inc. These messages may include: Order updates and confirmations, Special promotions and announcements, Customer service communications, or General business information related to your inquiries.

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Message Frequency: Message frequency varies depending on your interaction with us.

 

Message & Data Rates: Standard message and data rates may apply.

 

Opt-Out & Help: Reply STOP to cancel at any time. Reply HELP for assistance.

 

For more information, view our:

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📄 Privacy Policy

 

Effective Date: 1/1/2025
Poly Vinyl Creations, Inc. ("we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, request information, or communicate with us via SMS or other channels.

1. Information We Collect

We may collect the following information when you visit our website or communicate with us:

  • Name, company name, and contact information (email, phone number)

  • Text message content, responses, and engagement history

  • Billing, shipping, and transactional information for orders

  • Website usage and device data (via cookies or analytics tools)

2. How We Use Your Information

Your information is used to:

  • Provide quotes, product info, and customer service

  • Communicate via SMS for updates, promotions, or support

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory obligations

3. SMS Communications

By texting us, you agree to receive automated messages related to:

  • Order status or support requests

  • Promotions and company announcements

  • Other business communications

Message & data rates may apply. Message frequency may vary.
You can opt-out at any time by replying STOP, or request help by replying HELP.

4. How We Protect Your Information

We implement industry-standard security practices including encryption, access controls, and secure data storage to protect your personal information.

5. Sharing Your Information

We do not sell or rent your personal information. We may share your data only with:

  • Service providers who support our operations (e.g., texting platforms, CRM)

  • Legal authorities, if required by law

6. Your Rights and Choices

You may request to review, update, or delete your personal information by contacting us at marketing@polyvinylc.com

7. Updates to This Policy

We may update this policy from time to time. Please check this page periodically for changes.

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📘 Terms of Service

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Effective Date:1/1/2025
These Terms of Service govern your use of the Poly Vinyl Creations, Inc. website and communication channels (including SMS), and any services or information provided by us.

1. Use of Our Website & Services

By using our website or texting us, you agree to these terms and represent that:

  • You are a business entity or authorized business user

  • You will provide accurate information during quotes or service inquiries

  • You will not misuse our services or content for unauthorized purposes

2. SMS Communication Terms

When you text us at [Insert Texting Phone Number], you consent to receive automated texts including:

  • Order status and account support

  • Promotions or offers

  • General business communications

Message frequency may vary. Message & data rates may apply.
You can opt-out anytime by replying STOP. For help, reply HELP.

3. Quotes, Orders, and Product Info

All quotes are subject to change until confirmed. Product availability, pricing, and delivery schedules are provided in good faith but not guaranteed until finalized in writing.

4. Intellectual Property

All content on our website (logos, images, text) is the property of Poly Vinyl Creations, Inc. and may not be used without written permission.

5. Limitation of Liability

We strive to provide accurate, up-to-date information, but we do not guarantee that all materials are free of errors. We are not liable for any indirect damages arising from use of our website or SMS communication.

6. Governing Law

These terms are governed by the laws of the State of Florida. Disputes shall be resolved in the courts of Pasco County, Florida.

7. Contact Us

For any questions regarding these terms, contact us at marketing@polyvinylc.com.

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